If all of a sudden, there is something wrong with the font’s format, like with overlapping text:
…or bad letter-spacing:
…then you may simply need to re-install your fonts. Fortunately, that is a very quick process.
Quick Fix: Reinstalling the fonts #
- Path: WooCommerce > PDF Invoices > Advanced > Tools, then scroll down to click the ‘Reinstall fonts’ button.
Causes #
Something causes the font plugin files to either get moved to a new, unreachable location to our plugin or to just get deleted.
- If there was some sort of site migration, then the font folder could have been left non-copied.
- If there was some sort of site scanning plugin, it is very possible it emptied temporary folders, which in turn would delete our plugin’s font files – as they are located in a temporary folder.
Permanent Solutions #
Set Exception #
If you can set exceptions when performing some type of site scan or cleanup, the folder you would need to exclude from the cleanup is: wp-content/uploads/wpo_wcpdf_xxxxxx/fonts.
Note: The ‘xxxxxx’ represents any random sequence of numbers that was generated.
This folder’s location can be found in the Advanced tab:
- Path: WooCommerce > PDF Invoices > Advanced > Status, then scroll down to Write Permissions.
- In this Write Permissions table, the row we are interested in is titled: DOMPDF fonts folder (needs to be writable for custom/remote fonts).
